Terms of Service & SaaS Agreement
You own all brand inputs, prompts, and 100% of the AI-generated captions and creative copy.
Yakubu Ishaku operates as a collaborative assistant. No post publishes without human approval.
Under our platform idempotency architecture, confirmed non-published retries never incur double quota deductions.
01. Parties & Acceptance of Agreement
This Cloud Software-as-a-Service (SaaS) Agreement constitutes a legally binding contract between the subscribing organization (“Customer”, “Subscriber”, “You”) and Digital Skill Africa Unlimited, the registered operating entity and technology provider for the AI Social Manager platform (“Company”, “We”, “Us”).
By creating a workspace, registering an account, selecting a billing tier, or authorizing any social media channel, you represent and warrant that you possess the requisite legal capacity and organizational authority to bind your entity to these Terms. If you do not agree to these Terms, you must not access or utilize the Service.
02. Digital Employee Agency & Human-in-the-Loop Governance
AI Social Manager provides an intelligent social media orchestration platform powered by our canonical digital employee, Yakubu Ishaku.
A. Collaborative Role: Yakubu Ishaku functions as an autonomous creative, analytical, and strategic assistant capable of generating content pillars, drafting contextual copy, analyzing audience engagement, and proposing publishing schedules.
B. Mandatory Human Review: While Yakubu operates with advanced decision intelligence, the platform architecture strictly requires affirmative human review and approval prior to any external publication. All content remains in a draft, staged, or approved queue until authorized by a designated human workspace operator.
C. Editorial Responsibility: You retain complete editorial oversight, discretion, and legal accountability for all content published to your connected social channels (including Facebook, Instagram, LinkedIn, and X).
03. Intellectual Property & 100% Customer Ownership Guarantee
You retain 100% complete, unencumbered, and perpetual ownership of all prompts, Brand Brain inputs, tonal guides, media assets, product descriptions, and confidential materials uploaded to your workspace. Furthermore, all creative copy, captions, translated content, calendar architectures, and strategic learnings generated specifically for your workspace by Yakubu Ishaku belong exclusively to your organization upon generation.
Platform Intellectual Property: Digital Skill Africa Unlimited retains all rights, title, and interest in and to the AI Social Manager platform, foundational software architecture, database structures, algorithms, user interfaces, trademarks, and documentation. No license is granted to reverse-engineer, decompile, or copy our underlying technology.
04. Acceptable Use & Anti-Spam Policy
You agree to use AI Social Manager strictly in compliance with all applicable laws, platform rules, and moral ethics. You expressly agree not to use the Service to:
- Violate the Meta Platform Terms, Meta Community Standards, or third-party developer policies.
- Distribute deceptive, fraudulent, defamatory, libelous, obscene, or hateful material.
- Execute automated spam, mass un-consented direct messaging, or artificial engagement manipulation.
- Conduct coordinated inauthentic behavior, voter suppression, or malicious political disinformation campaigns.
- Infringe upon the intellectual property, privacy, or publicity rights of any third party.
- Attempt to probe, scan, breach, or circumvent the cryptographic security or tenant boundaries of the platform.
Violation of this section constitutes grounds for immediate workspace suspension and token revocation without refund.
05. Subscription Billing, Quotas & Africa-First Multi-Currency Settlement
The Service is provided under subscription plans with server-enforced operational quotas (including monthly published posts, AI generation tokens, and connected social accounts):
- Multi-Currency Settlements: We provide native regional billing across Africa in Nigerian Naira (NGN), Kenyan Shillings (KES), South African Rand (ZAR), Ghanaian Cedis (GHS), alongside USD, EUR, and GBP via PCI-DSS compliant partners Paystack, Flutterwave, and Stripe.
- Quota Deductions & Idempotency Protection: Operational quotas are charged upon successful post execution. In accordance with our platform idempotency architecture, in the event of an ambiguous provider timeout that deterministically reconciles to a confirmed non-publication, subsequent retries do not incur a duplicate monthly quota charge.
- Recurring Billing & Cancellation: Subscriptions renew automatically at the end of each billing cycle unless cancelled prior to renewal via Workspace Billing settings. Cancellations take effect at the conclusion of the prepaid period.
- Refunds: Because access to AI generation resources and Cloudflare compute is provisioned immediately upon payment, subscription fees are non-refundable except where required by statutory consumer law.
06. Third-Party Social Platforms & API Disclaimers
AI Social Manager relies on third-party application programming interfaces (APIs) provided by Meta (Facebook, Instagram), LinkedIn, X, and TikTok:
- Third-Party Changes: Company is not liable for service interruptions, data limitations, or capability modifications caused by third-party API changes, rate-limiting, downtime, or policy shifts.
- Account Standing: You are solely responsible for maintaining good standing with the respective social platforms. Company is not responsible for penalties, shadow-bans, or account suspensions imposed by third-party networks.
07. Service Level Commitment & Warranties
We endeavor to maintain a 99.9% application uptime standard for our core cloud infrastructure, excluding scheduled maintenance and upstream cloud provider outages.
08. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DIGITAL SKILL AFRICA UNLIMITED, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS REPUTATION.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE SHALL BE STRICTLY LIMITED TO THE ACTUAL FEES PAID BY YOU TO DIGITAL SKILL AFRICA UNLIMITED IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
09. Indemnification
You agree to defend, indemnify, and hold harmless Digital Skill Africa Unlimited and its officers, directors, and employees from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) content published or scheduled through your workspace; (b) your violation of these Terms; or (c) your violation of third-party intellectual property or privacy rights.
10. Dispute Resolution, Arbitration & Governing Law
A. Good-Faith Negotiation: In the event of any controversy or claim, the parties agree to first attempt informal, good-faith resolution by submitting notice to legal@yakubuishaku.com for a period of thirty (30) business days.
B. Binding Commercial Arbitration: Any dispute that cannot be resolved through informal negotiation shall be conclusively settled by binding arbitration in accordance with the Arbitration and Mediation Act of Nigeria (or an internationally recognized arbitral forum). The arbitral award shall be final and enforceable under the New York Convention in any court of competent jurisdiction worldwide.
C. Governing Law: This Agreement shall be governed by, and construed in accordance with, the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
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